Frequently asked questions
You can check a list of frequently asked questions and the answers below
What are binary options?
Is an option with a fixed profit, where payout is determined at the onset of the contract. It pays a fixed amount of cash if the option expires in-the-money, independent of themagnitude by which the price of the underlying asset moves.
What is a "Call" option?
An option that provides the holder with a profit when the underlying asset increases in price compared with the level it was purchased at.
What is a put options?
An option that provides the holder with a profit when the underlying asset depreciates relative to the purchase level.
What return will I get for a successful investment?
A successful investment will result in a guaranteed return indicated on the site for the underlying asset that you selected..
How long does the deal last?
The deal lasts untill expiration time, that has being chosen before
Could i finish the deal before expiration time?
After confirming the deal, expiration time couldn`t be changed.
What return will I get in the event that the option expires out-of-the-money?
In the event that the option expires out-of-the-money, you`ll recieve a refund, depending of selected profit/refund level (Available in options builder only). For example: investment with a 60/20% profit means, that you will recieve your investment and the 60% of investment if you`ll win, otherway you will get a 20% refund of investment. However refund in lost options are not available in "60 seconds" and "Classic binary options" because of high profit level.
What is expiration time
The expiration time is the time and date on which an option expires.
Do I have to download software in order to trade with Lotos Trade?
There is absolutely no need for you to download anything before you can start trading with Lotos Trade. All you need to do is register and deposit funds into your account and you`ll be ready to start trading binary options for yourself.
How does the company recieve quotes?
Stock provides binary options with current price of different assets regularly.
How many time needed to transfer funds to my account?
As rule less than one minute.
How many time needed for withdrawal operation?
As rule from one to three days.
What does an Underlying Asset means?
It means the option you create using a commodity, index, stock, currency pair or any other financial asset.
How to invest?
Investment is easy: choose your asset to trade and choose "call" or a "put" option by clicking on it. Clicking on the call/put button will open a quick investment window where you need to type in the amount you wish to invest and approve execution. Keep in mind that rates keep updating in the investment sheet.
How could i cancel the deal if i did not push a "Submit" button?
The deal will not apply until you push a "Submit" button. So You can choose another asset or just select another trading tool.
What is the expiry level?
The expiry level is the level of the underlying asset at the time of expiry of the asset according to Stock.
What happens if the expiry level of a given underlying asset is identical to the level at which the transaction was made?
In case of expiry at an identical level to the transaction level, the amount of the investment is returned to the customer.
Why can`t I make an investment?
Investments in all assets can be made during market trading hours, Outside market trading hours, the asset will not be displayed. Further reason might be a lack of funds in your account for the requested investment. In any other case please contact our support team at support@Lotos Trade.com
How can I access my transaction history?
Just click on your "Account" section and view all of your deposits, withdrawals and history.
Why do assets are not displayed sometimes?
Only active assets open for trading are available for making an investment.
Do i have to make a deposit to register?
Registration does not require deposit and absolutely free
What is the difference between stock and binary options?
Classic "vanilla" stock options has a much bigger expire time and uknown profit. Binary options may last even one minute and has a fixed profit level.
When could i make a deal?
In a 60-second options you can make a deal in a minute before the option will expire. Other binary options investments could be made not less than 5 minutes before expire time.
How can I deposit money?
Please refer to "Deposit" page in Your account profile. We accept all major credit cards (Visa, MasterCard etc.), Maestro debit cards, wire transfers and Moneybookers e-wallet
How fast can I start trading?
You should register and make a deposit. Than you will be able to make an investments.